Security · September 27, 2026

Asus warns customers after hackers access online store data

a bunch of yellow and green wires and wires
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Hackers gained access to customer contact information and order histories from Asus's online store, the company confirmed. Asus notified affected customers via email, revealing that unauthorized parties may have obtained personal contact details and order records. The company stated that no payment card numbers, bank account details, or other financial information were compromised.

Asus said its investigation indicates the breach involved unauthorized access to part of the eShop environment, though it has not determined how the attackers bypassed security measures. The firm also reported that it currently has no evidence of misuse of the stolen data or any harm caused to customers. The investigation remains ongoing, but Asus claims there are no signs of continued unauthorized access.

The company warned that the stolen information could be used to craft more convincing phishing emails, SMS messages, or phone calls related to Asus products or customer orders. Asus did not disclose how many customers were affected, when the breach occurred, or which countries were impacted. The incident was first reported by tech news site KitGuru.